How do I contact Sony Crackle for support? Isabell Thompson June 20, 2018 00:12 Updated Follow If you have questions about the Sony Crackle app, you can submit a help request. Phone or chat support is currently not available. Related articles How do I activate my Smart TV device? Why should I activate my device? How do I create a login with Sony Crackle? How do I download the Sony Crackle app? Is Sony Crackle available on Vizio TVs?