How do I troubleshoot any issues with my Xbox One? Isabell Thompson January 28, 2019 22:53 Updated Follow If you are experiencing playback issues, try to restart your device. For general common playback issues check this link. For additional troubleshooting check this link. Related articles Common video playback issues How do I activate my Vizio TV? Why do you have commercials? How do I download the Sony Crackle app? Why can’t I find a Movie or TV Show that was there before?