How do I troubleshoot any issues with my Xbox One? Isabell Thompson January 28, 2019 22:53 Updated Follow If you are experiencing playback issues, try to restart your device. For general common playback issues check this link. For additional troubleshooting check this link. Related articles Common video playback issues Is Sony Crackle Available on Xbox One? How do I activate my Samsung TV? How Do I Activate my Amazon Fire? Why should I activate my device?